MECM90037: Post-graduate Intensive at the University of Melbourne.

Instructor: Dr. Jennifer Beckett

Duration: 6 weeks

Suitable: Professionals (early or mid-career), academics

Created by former community manager Jennifer Beckett, this Unit was the first of its kind in Australia. It offers students high-quality, rigorous training to become effective online community managers, spanning theories, practices, responsibilities, and ethical considerations of managing online communities in participatory spaces, whether for brands or media organisations.

MECM90037: Post-graduate Intensive at the University of Melbourne.

Instructor: Dr. Jennifer Beckett

Duration: 6 weeks

Suitable: Professionals (early or mid-career), academics

Created by former community manager Jennifer Beckett, this Unit was the first of its kind in Australia. It offers students high-quality, rigorous training to become effective online community managers, spanning theories, practices, responsibilities, and ethical considerations of managing online communities in participatory spaces, whether for brands or media organisations.

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ACM Yarn | Rod McGuinness & Nicolle White

Thursday January 14

12:00 - 1:00pm AEST

Resilience is always important for online community professionals, and 2020 tested our individual and collective resilience at large. As we head into a new year of challenges, we kick off the year with an important conversation about how to nurture and operationalise resilience for you, your team and your communities.

We're joined by Rod McGuinnes, Community Management Lead and Creator and presenter of Social Media Self Defence Training for ABCTV, and Nicolle White, the ABC's first ever Social Media Wellbeing Advisor.

Rod and Nicolle will offer their considerable insights on resilience and digital frontline work, and share how the ABC has been approaching this challenge.

The theme of this year's Community Manager Appreciation Day (Jan 25) also happens to be Resilience, so look out for more content and conversation on this essential topic.