• ACM

Swarm 2019 program announced

Australia's online community management conference Swarm has announced it's 2019 line-up, and it's an event not to be missed.



This year's Swarm is once again showcasing an impressive brains trust of local and international community talent.


The program features thought-provoking keynotes, practical workshops and plenty of inspiration to help you make an impact in your community management practice. It spans two days (August 20-21) and is proudly supported by Higher Logic, the University of Sydney, Next Door, Quiip and Australian Community Managers.


Speakers and topics include:

  • Evan Hamilton (US), Reddit will reveal The skills you need to run a community of 330 million

  • Rich Millington (UK), Founder of Feverbee, will present The Indispensable Community: how to stop chasing engagement and start delivering results

  • Jennie Sager (AU), Nextdoor will share Lessons in connection from the world's biggest neighbourhood network

  • Sarah Hawk (NZ), Discourse, discusses UX for community pros with The perfect platform is hard to find – how to make the most of the cards you've been dealt

  • Gemma Howells (AU) Head of Digital Enterprise for Woolworths FoodCo will talk about Why Woolies is investing in online community

  • Jason Hill (AU) investigates A quest for belonging: Building new online communities

  • Brent Patching (AU), Prostate Cancer Foundation of Australia shares Community lessons from the support frontlines

  • Shira Levine (US) gives us the playbook for How to become a Chief Community Officer

  • Venessa Paech (AU) Swarm & ACM Co-Founder, reviews the State of Community Management

There are workshops on ROI, self-care for community professionals, running successful Facebook Groups, and a legal primer on recent social media legislation moves affecting community managers.


Swarm is the definitive gathering for online community in APAC and the annual ACM meet-up. Don't miss this year's event, held at the University of Sydney on August 20-21.


Scope out the full program and buy your tickets at swarmconference.com.au


Follow the conversation online with #swarmconf19

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We acknowledge the Wadawurrung people of the Kulin nations, the Traditional Owners of the land on which ACM is convened and organised. We pay our respects to the local people and to their Elders: past, present and emerging. We have much to learn from first nations cultures.