MECM90037: Post-graduate Intensive at the University of Melbourne.
Instructor: Dr. Jennifer Beckett
Duration: 6 weeks
Suitable: Professionals (early or mid-career), academics
Created by former community manager Jennifer Beckett, this Unit was the first of its kind in Australia. It offers students high-quality, rigorous training to become effective online community managers, spanning theories, practices, responsibilities, and ethical considerations of managing online communities in participatory spaces, whether for brands or media organisations.
MECM90037: Post-graduate Intensive at the University of Melbourne.
Instructor: Dr. Jennifer Beckett
Duration: 6 weeks
Suitable: Professionals (early or mid-career), academics
Created by former community manager Jennifer Beckett, this Unit was the first of its kind in Australia. It offers students high-quality, rigorous training to become effective online community managers, spanning theories, practices, responsibilities, and ethical considerations of managing online communities in participatory spaces, whether for brands or media organisations.
.png)
Events
We host regular training and social events for those looking to learn more about online community management or improve their skills. Select events are for members only, but most are open to anyone for attend. Our major annual professional gathering is SWARM, which unites online community builders and managers across industries. ACM Professional Members receive free and discounted tickets.
If you'd like to participate in an ACM event or suggest a guest or topic, let us know. We'd love to hear your ideas!
MARCH 2021
ACM Yarn with Sarah Moran
Thursday 25 March 2021
12:30 - 1:30pm AEST
Sarah Moran is CEO and co-founder of Girl Geek Academy, a community-centric movement to help inspire one million women into technology by 2025.
The Academy's many cooperative initiatives include a hackathon tackling family violence in Australia and the world's largest all-women incubator. Sarah began her career in online community and she's used those skills to build a thriving community supporting women in technology and collaborate strategically with international communities with shared goals.
Sarah joins us for a Yarn about the lessons she's learned building the Girl Geek community, and her tips for nurturing and sustain impactful communities of purpose across platforms and place.
MARCH 2021
ACM Masterclass:
Building the business case for community
Wednesday 31 March 2021
10:00am - 12:00pm AEST
f you believe there's an opportunity for community to add value to your organisation, but you're unsure how to articulate and argue the case, this Masterclass has got you covered.
This class will be led by John Summers, Senior Manager, Community and Social Practice for Grazitti Interactive and former Community Platforms Manager for Oracle. John has expertly leveraged the power of community to generate value for leading organisations across sectors.
You'll leave this session with key insights, practical advice and data points to empower you to create a compelling business case for community at your organisation. If you're thinking about starting, or if you've already developed a business case you want to refine, this session is for you.
AUGUST 2021
Swarm 2021
Swarm Conference 2021 will take place online over 5 days, showcasing local and international talent while delivering thought-provoking keynotes, workshops and inspiration designed to lead, inform and educate in the community management industry.
Schedule to be released April 2021
Past Events
ACM Yarn with Danielle Maveal
FEBRUARY 2021
The rise of niche communities
Danielle Maveal has 15 years of experience launching, growing, and supporting brand and marketplace communities. She is the former Senior Manager of Community for Lyft in SF & NYC, managed Community & Comms Operations for Airbnb, and Education and Community Manager at Etsy.
She joins us from Brooklyn to discuss the global trend of niche communities - what’s driving this renaissance, what it means for community professionals and businesses thinking about building community, and how it’s shaping a new wave of platforms and products.
ACM Masterclass | Moderating Misinformation
FEBRUARY 2021
Misinformation - from conspiracy theories, to propaganda, to coordinated attacks - is unfortunately now part of life for social media and online communities.
In this 2 hour masterclass you'll learn:
-
Key trends and research insights
-
How to identify misinformation
-
How to minimise the risk
-
How to manage misinformation
Due to the sensitive nature of the content discussed, video of this masterclass is not available.
ACM Yarn with ABC's Rod McGuinness & Nicolle White
JANUARY 2021
Rod McGuinness, Community Management Lead and Creator and presenter of Social Media Self Defence Training for ABCTV, and Nicolle White, the ABC's first ever Social Media Wellbeing Advisor, join us to talk resilience. As we enter another challenging year, what strategies can we use to build resilience for ourselves and our communities.
Video of this past event is available to ACM Members.
ACM 2020 Survey Findings - Webinar
DECEMBER 2020
Venessa and Robert Barnes from Higher Logic unveiled the key findings from the 2020 ACM Career Survey, and what it means for online communities and community managers in APAC in the year to come.
Video of this past event is available to ACM Members.
Download a copy of the full 2020 report here
ACM Yarn with Amanda Newton
DECEMBER 2020
Xero’s Global General Manager for Partner Experience and Global Community Professional of the Year 2020
Amanda joined us for a Yarn about taking community to the C-suite and setting career goals for a productive 2021.
Video of this past event is available to ACM Members.