Recommended online community management education & training
 

If you would like to add a training resource or have ACM verify its suitability for professional community management, contact us with details.

Online Community Management: Intensive

MECM90037: Post-graduate Intensive at the University of Melbourne.

Instructor: Dr. Jennifer Beckett

Duration: 6 weeks

Suitable: Professionals (early or mid-career), academics

 

Created by former community manager Jennifer Beckett, this Unit was the first of its kind in Australia. It offers students high-quality, rigorous training to become effective online community managers, spanning theories, practices, responsibilities, and ethical considerations of managing online communities in participatory spaces, whether for brands or media organisations. 

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FEVERBEE: ON DEMAND

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Instructor: Rich Millington

Duration: On-Demand

Suitable: Professionals (any stage career)

Join community managers from organisations such as Google, Wikipedia, Reddit, Facebook, and Greenpeace who have completed FeverBee's community certification programs. 

 

This UK based consultancy offers handy on-demand courses, webinars and more about most aspects of professional online community management.

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Managing Social Media Communities: Intensive
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MECO6942: Post-graduate Intensive at the University of Sydney.

Instructor: Venessa Paech (PhD. Cand)

Duration: 6 weeks

Suitable: Professionals (early or mid-career), academics

Created by ACM founder and community manager Venessa Paech, this Unit offers high-quality training for students in how to identify the case for online community, then build and manage communities on social media technologies. Unit material covers community history and definition, strategy, design, content, measurement, governance, ethics and future trends (e.g. AI)

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