Research
Misogyny in Online Social Spaces: How How Community Managers, Moderators and Administrators Govern Gendered Harms
This special research report draws on survey and interview data from Australian community managers, moderators and social media managers to map how gendered harm shows up online and the strategies and tactics practitioners use to address it.
Produced with Digital Rights Watch and the Minderoo Foundation, it offers a rare, practitioner-led account of governing online misogyny.
2025 State of Community Management Report
The 2025 State of Community Management Report delivers fresh data on the industries investing in communities, salary and budget benchmarks, platforms used, measurement and ROI, the financial impact of community, moderation risks, trends reshaping the field and more.
This special edition analyses a full decade of data, offering a rare snapshot of community management in our region.
State of Community Management Reports
State of Community Management Report 2024
State of Community Management Report 2023
State of Community Management Report 2022
State of Community Management Report 2021
State of Community Management Report 2020
State of Community Management Report 2019
If you are interested in older ACM Research Reports, please contact us.
Industry Snapshots
CM Snapshot: Startup Space 2024
2024 follow up snapshot of community building and management practice in the startup space across Australia and New Zealand.
CM Snapshot: Startup Space 2023
First ever snapshot report of the realities of community building and management practice within the startup space across Australia and New Zealand.
CM Snapshot: Mental Health Communities
Inaugural snapshot report into the realities of online community building and management practice within mental health communities across Australia and New Zealand.