Growing & supporting
community practitioners
Research
Special Edition: 2025 State of Community Management Report
Celebrating 10 years of research: 2015 - 2025
GUIDE YOUR DECISIONS WITH A DECADE OF DATA
The 2025 State of Community Management Report delivers fresh data on the industries investing in communities, salary and budget benchmarks, platform shifts, and where growth is happening.
It explores how practitioners measure ROI, the financial impact of community, moderation risk, trends reshaping the field and more.
This special edition also analyses a full decade of data, offering a rare snapshot of community management in our region. If you build, govern or invest in community, you’ll want to dive in.
Previous State of Community Management Reports
State of Community Management Report 2024
State of Community Management Report 2023
State of Community Management Report 2022
State of Community Management Report 2021
State of Community Management Report 2020
State of Community Management Report 2019
If you are interested in older ACM Research Reports, please contact us.
Industry Snapshots
CM Snapshot: Startup Space 2024
2024 follow up snapshot of community building and management practice in the startup space across Australia and New Zealand.
CM Snapshot: Startup Space 2023
First ever snapshot report of the realities of community building and management practice within the startup space across Australia and New Zealand.
CM Snapshot: Mental Health Communities
Inaugural snapshot report into the realities of online community building and management practice within mental health communities across Australia and New Zealand.