Growing & supporting
community practitioners
Research
2023 State of Community Management Report
The 7th annual State of Community Management Report, benchmarking community management in Australia and New Zealand.
Data includes:
the industries investing in communities;
community salaries and budgets;
which platforms are in decline or growing;
the economic impact of communities;
how community practitioners sre measuring our ROI;
the financial impact of community for organisations;
top issues in moderating online communities;
future trends... and much more.
State of Community Management Reports: National
State of Community Management Report 2022
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
State of Community Management Report 2021
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
State of Community Management Report 2020
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
Community Manager Snapshots
Community Manager Snapshot: Startup Space 2023
The first in our industry specific snapshot series. The report offers key data and insights into the realities of community management practice within the startup space across Australia and New Zealand. Produced in collaboration with startup community organisation, The Community Collective.