Research

Independent evidence on the people and practices of online communities.

Misogyny in Online Social Spaces

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Cover of a report titled "Misogyny in Online Social Spaces" with the logos of Australian Community Managers and Digital Rights Watch, dated 2026.
Cover of a report titled "Misogyny in Online Social Spaces" with the logos of Australian Community Managers and Digital Rights Watch, dated 2026.

This research report draws on survey and interview data from Australian community managers, moderators and social media managers to map how gendered harm shows up online and the strategies and tactics practitioners use to address it.

Produced with Digital Rights Watch and the Minderoo Foundation, it offers a rare, practitioner-led account of governing online misogyny.

2025 State of Community Management Report

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Cover page of the 2025 State of Community Management Report by Australian Community Managers, celebrating a decade of data from 2015 to 2025, supported by Digital Ethnography Research Centre and The Community Collective.

The 2025 State of Community Management Report delivers fresh data on the industries investing in communities, salary and budget benchmarks, platforms used, measurement and ROI, the financial impact of community, moderation risks, trends reshaping the field and more.

This special edition analyses a full decade of data, offering a rare snapshot of community management in our region.

State of Community Management Reports

State of Community Management Report 2024

Cover page of the 2024 State of Community Management Report with colorful abstract shapes and logos of supporting organizations.
Cover of the 2023 State of Community Management Report by Australian Community Managers, supported by Quip, featuring colorful abstract shapes on a dark background.
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State of Community Management Report 2023

Cover of a report titled "State of Community Management 2022" with colorful abstract shapes. Major partner is Higher Logic, and supporting partner is Quip.
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State of Community Management Report 2022

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Cover page for the 2021 State of Community Management report, featuring colorful abstract shapes and text with titles and sponsor logo.

State of Community Management Report 2021

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Cover page of a report titled 'Australian Community Managers Career Survey 2020'. The design features colorful abstract shapes in shades of teal, yellow, red, white, and dark blue. It includes logos of 'Higher Logic' as a major partner and 'Quip' and 'Discourse' as supporters.

State of Community Management Report 2020

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Cover page of the Australian Community Managers (ACM) Career Survey 2019 report, featuring a black-and-white photo of a woman and a man, with the title and logos of the University of Sydney, Higher Logic, Discourse, and Australian Community Managers.

State of Community Management Report 2019

If you are interested in older ACM Research Reports, please contact us.

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Industry Snapshots

CM Snapshot: Startup Space 2024

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2024 follow up snapshot of community building and management practice in the startup space across Australia and New Zealand.

CM Snapshot: Startup Space 2023

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First ever snapshot report of the realities of community building and management practice within the startup space across Australia and New Zealand.

CM Snapshot: Mental Health Communities

Coming in 2027

Inaugural snapshot report into the realities of online community building and management practice within mental health communities across Australia and New Zealand.