We're proud to announce new research with Digital Rights Watch. The report examines how misogyny shows up in online social spaces, how practitioners are countering it, and what makes spaces safe for women and diverse voices.

Footage of a planned US execution livestream is likely to surface in Australian online communities. If you manage or moderate one, here are some steps for before and after the broadcast, from setting removal rules to looking after yourself.

At ATIM 2026, Carrie Melissa Jones argued that burnout among community managers and moderators isn't a personal failing, it's a rational response to structural pressure. Here she shares practical takeaways on care, resilience and digital labour for practitioners navigating the AI era.

Not sure how community management is different from social media management? This post unpacks the importance distinctions, and why they matter. It also explores where the two practices overlap, and how each can strengthen the other.

What do Sesame Street, urban neighbourhoods and playgrounds have in common? More than you might think. Their design cues offer fresh insight into how community builders can support connection, confidence and creativity in digital spaces.

The 2025 State of Community Management Survey is now live and open for responses — and it’s a big one. We’re marking 10 years of research into community in our region, and we need your voice!

Whether it's due to acquisition, financial pressures, or strategic pivots, platform changes and closures are an unfortunate reality. We break down what to do if you’re facing an unplanned move.

We break down the key risks of using of AI in online communities, and the steps community managers can take to minimise risk for themselves, their members and their organisations.