Here are some simple tips from the community management playbook to help you nurture optimal engagement before, during, and after your virtual gatherings.

The results of the 2020 annual ACM Career Survey are here - the only benchmarking research captured about online community management in APAC.

Grief presents in many communities, and it’s important to acknowledge and process it. Here are some techniques to help you.

We polled our membership of online community professionals, social media managers and moderators about the top issues they encounter moderating or managing interactions on Facebook.

One of Australia's most successful community stories is Good Karma Networks - and they’ve proven online communities can make a positive difference.

Online community managers can follow these steps to help meet the challenge of misinformation and disinformation.

There are many reasons an online community needs to close. The following tips will help you shut down a community with smarts and sensitivity.

Docudrama The Social Dilemma has important takeaways for online community managers.

ACM was proud to host a panel of global experts in community management this August at RightsCon - the leading summit for human rights in the digital age.

How do you know if your community is healthy? And what is that knowledge important?

More organisations are looking to engage community managers - but it’s easy to get this important hire wrong. Here’s our advice on what not to do.

ACM was delighted to be a leading sponsor of the 2019 Association of Internet Researchers conference, held at QUT, October 1-5.

Meet Evan Hamilton, Community Team Manager for internet icon Reddit.

Meet Brent Patching, Online Community Programs manager for the Prostate Cancer Foundation of Australia.

We're excited to reveal the full program for the 2019 Swarm Symposium: platform governance for safer communities!

Meet Larah Kennedy, senior community consultant at Quiip.

ACM welcomes the Australian Competition and Consumer Commission report into major digital platforms including Facebook and Google.

Meet Rich Millington, online community master and founder of FeverBee.

Meet Jason Hill: award-winning journalist and local community management legend.

Meet Dr. Jennifer Beckett, teacher of one of only two university-level online community management courses in Australia.