Regulatory Guide for Managers, Moderators and SM Leads

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Know your legal obligations as a community manager, moderator or social media lead in Australia.

This 2026 edition explains the laws and standards most relevant to your daily work, with practical tips to help you stay safe and compliant.

New in the 2026 edition

  • Australia’s digital duty of care and what it asks of the spaces you run

  • The social media minimum age, in force since 10 December 2025

  • The right to disconnect and what it means for after-hours moderation

What's inside

  • Online Safety Act 2021 and Criminal Code obligations

  • Defamation, copyright, spam and consumer law

  • Privacy, hate speech and contempt of court

  • Young people, regulated industries and work health and safety

  • Crisis communications, volunteer laws, GDPR and voluntary codes

  • A compliance checklist, glossary and links to further help

Who it's for

Community managers, moderators and social media leads, professional or volunteer, and the organisations that employ them. It applies to any digital space where people gather, from comment sections and private groups to Discord servers and forums.

Format: PDF · Instant download

Prepared by professional community managers, moderators, legal experts and researchers. General information, not legal advice.

Know your legal obligations as a community manager, moderator or social media lead in Australia.

This 2026 edition explains the laws and standards most relevant to your daily work, with practical tips to help you stay safe and compliant.

New in the 2026 edition

  • Australia’s digital duty of care and what it asks of the spaces you run

  • The social media minimum age, in force since 10 December 2025

  • The right to disconnect and what it means for after-hours moderation

What's inside

  • Online Safety Act 2021 and Criminal Code obligations

  • Defamation, copyright, spam and consumer law

  • Privacy, hate speech and contempt of court

  • Young people, regulated industries and work health and safety

  • Crisis communications, volunteer laws, GDPR and voluntary codes

  • A compliance checklist, glossary and links to further help

Who it's for

Community managers, moderators and social media leads, professional or volunteer, and the organisations that employ them. It applies to any digital space where people gather, from comment sections and private groups to Discord servers and forums.

Format: PDF · Instant download

Prepared by professional community managers, moderators, legal experts and researchers. General information, not legal advice.